What can we help you with?

Order Status & Shipping

We ship orders Monday through Friday (not the weekend) and we try to ship within 1 business day. During holidays, orders may be delayed 2-4 days due to carrier delays.

Fill out the form and we'll get back to you asap. You can also email us at support@solawave.co.

General Support

Have a question? We’re here to help! Our friendly and knowledgeable Customer Support team want to make sure you have the best experience possible.

Please also refer to our FAQ page for immediate answers to commonly asked questions.

Fill out the form and we'll get back to you asap. You can also email us at support@solawave.co.

Warranty & Returns

All returns must be processed within 30 days of receiving your order. Please note shipping fees are not refundable (if initially covered by us, they will be deducted from the return payment).

All SolaWave wand purchases include a 1-year warranty that covers replacement and repairs for malfunctions and manufacturing defects. The warranty does not cover physical damage.

Click here to view our full warranty & return policies

Fill out the form and we'll get back to you asap. You can also email us at returns@solawave.co.

Press & Media

Fill out the form and we'll get back to you shortly. You can also email us at pr@solawave.co.

Something else?

Fill out the form and we'll get back to you asap. You can also email us at hello@solawave.co.